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T O P I C    R E V I E W
beezerk Posted - 28/05/2012 : 15:47:02
I bought an old Marshall amp recently which had a bit of a volume issue.
Anyway, to cut to the chase I found a faulty part so I emailed Marhsall late last week to see about ordering a replacement switch.
I got a nice reply earlier saying they'd stick a couple in the post for me free of charge.
Makes a change for a big firm to look after their customers in this way, specially as the amp is an old battered thing

Big time thumbs up from me.
6   L A T E S T    R E P L I E S    (Newest First)
martydrums Posted - 31/05/2012 : 10:10:57
I don't have any recent experience with Marshall but many years ago when I worked in a ye olde music shoppe we sold heaps of Marshall and their customer service was always great.
pure_rock_fury Posted - 30/05/2012 : 12:49:29
quote:
Originally posted by thebeaver

Yeah but typical how two days have gone by and only one person has anything to say on it. I only mean - if it were negative feedback the list of replies would be 3 pages long by now!

Nice one marshall!


Reminds me of this:

http://b3ta.com/board/9571489
beezerk Posted - 30/05/2012 : 10:04:14
quote:
Originally posted by shoestring

quote:
Originally posted by thebeaver

Yeah but typical how two days have gone by and only one person has anything to say on it. I only mean - if it were negative feedback the list of replies would be 3 pages long by now!

Nice one marshall!



That's because everyone was away to buy some earplugs for when Beez fixes his Amp.

Great stuff Marshall, quality gear, quality service.

edit: Beez, the volume issue, was it the Dial that went up to Eleven that was faulty, or do you have a bottom of the range amp that only goes up to Ten?



Dodgy solder connection on the input socket, I don't upset my neighbours too often
shoestring Posted - 30/05/2012 : 08:04:50
quote:
Originally posted by thebeaver

Yeah but typical how two days have gone by and only one person has anything to say on it. I only mean - if it were negative feedback the list of replies would be 3 pages long by now!

Nice one marshall!



That's because everyone was away to buy some earplugs for when Beez fixes his Amp.

Great stuff Marshall, quality gear, quality service.

edit: Beez, the volume issue, was it the Dial that went up to Eleven that was faulty, or do you have a bottom of the range amp that only goes up to Ten?
thebeaver Posted - 30/05/2012 : 00:43:34
Yeah but typical how two days have gone by and only one person has anything to say on it. I only mean - if it were negative feedback the list of replies would be 3 pages long by now!

Nice one marshall!
Th0mas25 Posted - 29/05/2012 : 04:14:32
And that's how it should be done. Thumbs up indeed!

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